We hope you are having a great weekend and we would like to ask you about one important detail concerning the new rules of cancellation, starting from April 6.
As from now the time left before the cancelled lesson matters a lot (50% deduction in case of 2-12 hrs cancellation; 100% deduction in case of 2 hrs cancellation or no-show), it is important to avoid any controversy about the time you cancelled.
In the view of this, please try to cancel the lessons manually by clicking on the lesson in your schedule. If you have electricity or internet outage, please connect to the mobile (3G/4G) internet from your smartphone, visit your dashboard at the website and cancel the lessons yourself.
In case you decide to ask the admins to do it for you, please contact them via Skype, as WhatsApp messages are sometimes delivered with delay.