What lesson duration would suit my child: 25 or 55 minutes?
We recommend 25 minute lessons for children under 8 years old and 55 minutes for children aged 9 and over.
How many Speaking Club lessons will we get as a gift?
Speaking Clubs are group activities with a teacher and peers, the purpose of which is to develop and improve the speaking skills of a child. For students of the school, Speaking Clubs are free and included in the package with individual lessons. The number of lessons in the Speaking Club cannot exceed the number of individual lessons in the purchased package. Enrollment in a Speaking Club is possible if there is at least 1 booked lesson on the balance or within 7 days from the date of the last paid lesson.
If the child does not like it or we buy too many lessons, will it be possible to get a refund?
Please note that for subscriptions (for 8 and 12 lessons) there is a condition for converting unused lessons per month into bonuses. However, bonuses cannot be returned in monetary terms. Lessons not completed according to the tariff (36 and 72 lessons) can be refunded to the student. Refunds are made within 10 banking days. We recommend you to read the user agreement, which describes in detail all the obligations of the All Right school. Contact our support team at the phone number listed on the site or write an e-mail if you decide to return the funds for unused lessons.
Can the school store and use the card details of the clients?
Can all money be charged from the card when paying on the allright.com website?
When paying for lessons, you pay only for the number of lessons you have chosen. The school does not charge fees in excess of what is shown on the payment page. If you made an erroneous payment - write to Support at allright.com and we will refund your funds.
Will the subscription still be charged after it is disabled on the site?
No. You can unsubscribe at any time - then automatic payments will stop immediately.
What is lesson expiration and bonus balance?
If your subscription period has ended, and unbooked lessons remain on your balance, the cost of unused lessons will be transferred to the Bonus balance. The amount on the bonus balance can be used when paying for the next lessons, but not more than 25% of the amount of the next payment.
What does payment in installments mean?
You have the option to pay in installments for packages that contain 36 and 72 lessons. For France, Germany, Austria, Spain, Italy, the function is available using the KLARNA service, for Poland and Romania - PAYU, for Ukraine - MonoBank, PrivatBank and others.
Are there any bonuses and promotions for new and regular students?
"Fast payment" - if you pay within 24 hours after completing the trial lesson, you get +1 bonus lesson. "Invite a friend" - for each invited friend who bought a package of lessons, we will give 2 lessons to you and 2 lessons to your friend. "Good attendance" - for regular students we give bonuses for good attendance. Bonuses are automatically credited at the beginning of the next month if you have 16 or more individual lessons with a teacher this month. "Family discount" - for those cases when several relatives are involved at once, we offer to take advantage of special conditions for 2 or more family members.
Why do you need a mobile game?
All students of our school get free access to an interactive game in the All Right mobile app. The child learns and repeats words and phrases after the game character Charlie-the-Fox, which helps with training pronunciation and replenishing vocabulary. Taking a few minutes a day to play with Charlie will keep your child interested in language learning.