How to delete your account in our Сharlie AI app
Answer:
Step 1: Access Profile On the main screen, locate the Profile icon (or avatar) in the top-right corner. Tap it to proceed. Step 2: Parental Gate (Verification) To ensure the action is performed by an adult, a "Who is learning?" verification screen will appear. Read the security code displayed in words (e.g., "eight, six, three"). Using the numeric keypad at the bottom, enter the corresponding digits. Step 3: Navigate to Deletion You will be directed to the "Settings" screen. Scroll to the bottom of the page to the "Account" section. Tap the "Delete Account" link (marked with a red trash can icon) located below the "Log out" button. Step 4: Provide a Reason A form will appear asking for feedback on why you are leaving. Select one of the predefined options or type your reason into the text field. This feedback helps us improve the app experience. Step 5: Final Confirmation After providing a reason, a final confirmation pop-up will appear. Tap the "Delete" button (highlighted in red) to finalize the process. Once confirmed, your account will be permanently deleted, and you will be redirected to the landing screen.